armed with printouts from the consumer reports website, i headed to sears right after divaville this evening. i figured there was a slim chance i could walk in the store by 8:15 with time to browse, choose and purchase a dishwasher before they closed at 9:00.
thankfully, the salesdood was the nicest i've ever had at sears and answered all my questions quickly and succinctly. what's more, he even reaffirmed my belief that i wouldn't have any trouble installing the dishwasher myself (thereby saving a good deal of money). he led me over to a used model they had on the floor and showed me all of the tubes to hook up (all 3 of them, that is). very sweet.
his manager came over at that point, and looked at my salesguy like, "are you trying to sell her this piece of crap?" it was pretty funny how he was trying to get his concern across without coming right out and saying anything. once he realized how ridiculous the situation was, we all laughed. i kept smiling and asking their opinions while browsing around.
so after i nudged, banged and adjusted everything they had in stock i decided that i really wanted a particular model that was just out of my price range. by this time, though, me and my saleschums were all buddy-buddy, and they slyly told me that there was a $50-off coupon in the paper that i could use... but it expired tonight. in, like, 20 minutes, when they closed. so they dug one up for me. and that was all it took... the machine was suddenly in my price range. i was sold.
even better, while we were going through the sales process salesfella #1 mentions that i would also be eligible for a rebate on delivery. woo hoo! so i was saving $50 on the cost of the washer and $45 on the cost of delivery. i felt like i totally scored!
but before i could blink the transaction was complete and no confirmation printed out for the delivery rebate. my two sales-luvahs looked at each other, passed a silent acknowledgement between then, then punched some magic numbers into the computer... which credited my account for the cost of delivery, right there on the spot.
i saved almost $100, and all i had to do was be friendly. maybe my low-cut blouse helped, too, but i don't really want to think about that too much.
the only bad part of the fascinating story is that the model i chose is backordered and won't be delivered until the 23rd. but i think we can manage until then.
Posted by xta at January 13, 2005 09:53 PM | TrackBackYay for Christa!
Yay for Christa!
Wouldn't it be funny if the doods turned out to be Divaville fans?
I got a new dishwasher in Nov 2003. The purchase was not nearly as fun as yours. But I enjoyed playing a practical joke on one of the installation guys (I'm not as savvy/confident as you in the mechanical arena) who had ribbed me just a little bit too much.
Posted by: Phil at January 14, 2005 12:09 AMoooh - a perfect appliance transaction! K and I decided, after tearing up at another episode of Extreme Makeover Home Edition, which we just think is the PERFECT show, that we, WE HIGH END/STAINLESS STEEL/EUROPEAN-APPLIANCE BUYERS, would go to Sears the next time we need something, because of the work they do on that show. And you know I am enamored of their repair man.
Posted by: blackbird at January 14, 2005 07:39 AMChrista - you really scored - your charm and perseverence paid off! I believe the appliance gods were with you ;-)
Posted by: pinky at January 14, 2005 09:26 AM