the new DSW is now open, between chapel hill & durham on 15-501 in the kohls shopping center.
the store has only been open for a couple of days, so i thought yesterday would be a good time to check it out, while their selection was still fully stocked.
this DSW is bigger than the one in cary, and my heart leapt when i walked in... with all of this additional stock they were sure to have a nice selection of wide widths to choose from!
wrong.
the only wide shoes they had were old-lady loafers. as i walked down aisle after aisle i grew more and more angry. when an employee asked me if i was finding everything ok, i totally laid into her.
"no, i'm not finding anything!! you don't have any wide width shoes!"
she started to point me towards their meager selection of wides, but i interrupted by saying, "you don't have any cute wide width shoes... the only wides you carry are grandma shoes!"
she thought this was the funniest thing she'd ever heard, and laughed out loud. i was not trying to be funny.
i asked her to please pass my wrath along to someone who could do something about it. who knows if she did; when i left she was still giggling.
it seems to me that having wide feet (or narrow feet, for that matter) is not that uncommon. right?? and just like plus-size girls longing for cute clothes to buy, we wide-footed gals also yearn for cute shoes.
now, don't get me wrong... i do have a couple of available outlets for cute wide shoes (zappos, the wide shoe warehouse) but it would be so nice to be able to shop at the same store my girlfriends do. shoe shopping isn't all that fun alone.
so, DSW... are you listening?!?
Posted by xta at May 19, 2005 01:51 PM | TrackBackI'm stunned that the saleswoman laughed at you for requesting a better selection of wide shoes. That is extremely rude. I think you should call a manager and complain about her.
Posted by: Sarah at May 19, 2005 02:05 PMThey should really get with the program and carry more fashionable wide sizes - I'm sure they buy in volume - if anyone could carry them, they could!
and that was just rude. I'm seconding that you should complain to a manager.
Posted by: pinky at May 19, 2005 04:24 PMit actually hadn't occurred to me that she was being rude... she just thought my comment about "grandma shoes" was funny.
still, she wasn't very helpful. rather than single her out, i emailed a general complaint through the DSW website and asked for them to carry more wide width shoes.
Posted by: christa at May 19, 2005 04:55 PMIs there a shoe fetish blog ring you and Lisa can join? You could trade tips on... well... shoes... or something. But I did get a new pair of shoes last week, so look who's calling the kettle black.
Try buying pants sometime when you're 6' 2", 235#, and have a 31 1/2" inseam. I guess I also have a wide foot; I think I compensate by buying shoes that are too long.
Posted by: Joseph H. Vilas at May 19, 2005 07:48 PMWithout taking any credit from the joke-while-raving, I'll also mention that some cultures laugh when embarrassed as well as when amused.
Posted by: Phil at May 19, 2005 11:29 PMYou know, I just gave up years ago on being able to buy anything where the "normal" people shop. I have to buy my clothes at the shops for fat girls, my shoes are matronly and ugly (except for my oh too cute Kswiss sneaks) and I just can't even put energy into caring.
I suspect this is why I don't actually SHOP much at all anymore, it just annoys me too much..............
And, I think that everyone puts way too much stock in "talking to the manager", the manager isn't responsible for the decisions the corporate buyers make.
And the corporate buyers WILL not talk to you - and anyway they ordered all the shoes you see in that store over a year ago in Taiwan so they can't change anything right away.
It's a a vicious cycle.